dbaji's Privacy Policy — Your Data Is Our Responsibility

dbaji ("we", "our", "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information is collected about you when you register at dbaji, play games, or use any of our services — why it is collected and how it is used and kept secure.

By reading this policy, you will gain a full understanding of how we manage your data. Continuing to use the platform means you are considered to have accepted the terms of this privacy policy. If you disagree with anything, please contact us.

1 Types of Information Collected

From the moment you create an account at dbaji through to your day-to-day transactions, we may collect the following types of information at various stages:

1.1 Information You Provide Directly

Information you voluntarily provide includes:

• Full name, date of birth, and national identity card details (for age verification)
• Email address and mobile number
• Residential address
• Payment details — bKash, Nagad, Rocket, or Upay number (stored in secure encrypted form)
• Any additional information provided during account creation

1.2 Automatically Collected Information

While you use the platform, the following information may be collected automatically:

• IP address, browser type, and operating system
• Date, time, and duration of access to the platform (BST, UTC+6)
• Which pages or games were viewed and how much time was spent
• Device identifiers and hardware information
• Information obtained from cookies and similar tracking technologies

1.3 Transaction and Gaming Information

Information related to your account activity, such as:

• Deposit and withdrawal amounts, dates, and methods
• Gaming history — which games were played, bet amounts, win and loss records
• Bonus and promotion usage details
• Customer service communication records (live chat and email)

2 Purpose of Data Collection

dbaji uses your information only for the following legitimate purposes. We never collect unnecessary data.

• Account management: Your identity information is used to create, verify, and secure your account.
• Age verification: Age verification is required to ensure our services are provided only to those aged 21 or above.
• Payment processing: To securely complete financial transactions via bKash, Nagad, Rocket, and Upay.
• Security and fraud prevention: To prevent unauthorized access, fraud, and money laundering on accounts.
• Customer service: To properly resolve your questions, complaints, or support requests.
• Responsible gaming: To monitor your gaming behavior, identify problematic gaming patterns, and provide support where needed.
• Service improvement: To improve the platform experience, game selection, and overall service quality.
• Notifications and communication: To send important account updates and transaction-related messages.

3 Cookies and Tracking Technologies

dbaji uses cookies and similar technologies that help the platform function correctly and improve your experience.

3.1 Types of Cookies

• Essential cookies: Absolutely necessary for maintaining login sessions and ensuring security.
• Functional cookies: Remember your language and other preferences so you do not have to configure settings each time.
• Analytics cookies: To understand which pages are visited most and how the site is being used.

3.2 Cookie Control

You can turn off non-essential cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent some platform features from working correctly.

4 Sharing Data with Third Parties

dbaji never sells your personal data. Information may be shared only in the following limited circumstances and only to the extent necessary:

• Payment service providers: bKash, Nagad, Rocket, and Upay — the minimum information required to complete transactions.
• Game and technology partners: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft — technical data for gaming functionality.
• Technology and security services: Contracted service providers for hosting, security testing, and fraud detection.
• Legal obligations: Where there is a valid order from a legal authority, information may be provided in compliance with the law.

5 Data Security Measures

dbaji adopts industry-standard technical and administrative measures to keep your data secure:

• SSL/TLS encryption: Every connection on the platform is protected by SSL encryption, preventing interception during data transmission.
• Encrypted storage: Sensitive data — especially payment information — is stored in encrypted form.
• Access control: Only authorized staff can access specific data, and all access is logged.
• Security monitoring: Round-the-clock system monitoring detects unusual activity and potential threats.
• Password protection: Passwords are never stored in plain text — modern hashing methods are used.
• Regular security audits: Regular security assessments are conducted to identify vulnerabilities.

However, no method on the internet is 100% secure. Keep your account password confidential and avoid logging in from unfamiliar devices.

6 Data Retention Period

dbaji retains your data only for as long as necessary. The general policy is:

• All your profile and transaction data is retained while your account remains active.
• Even after an account is closed, financial transaction and identity data may be retained for a defined period in accordance with applicable law.
• In cases of fraud or dispute investigation, relevant data may be retained until the matter is resolved.
• Once the defined period has passed, data is securely deleted or anonymized.

7 Your Rights and Controls

You have the following rights over your own data. To exercise these rights, please contact us:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request correction of inaccurate or outdated information.
• Right to deletion: In certain circumstances, you can request that your data be deleted (subject to legal obligations).
• Right to object to processing: You can object to the use of your data for a specific purpose.
• Data portability: You can request your data in a structured format.
• Unsubscribe from marketing: You can request to stop receiving promotional communications at any time.

8 Privacy of Minors

dbaji's services are for those aged 21 or above only. We do not knowingly collect any information from minors.

Age is verified at registration. If it comes to our attention that a minor has opened an account, that account will be closed immediately and the associated data will be deleted.

If you suspect a minor is using our platform, please contact us.

9 International Data Transfers

Your data may be stored and processed on servers located outside Bangladesh. For such transfers, we ensure that:

• The receiving party maintains appropriate data protection standards.
• Transferred data receives the same level of protection as under this privacy policy.
• Technical and contractual safeguards remain in place.

10 Policy Changes

This privacy policy may be updated over time. For significant changes:

• The updated policy will be published on the platform.
• The "Last Updated" date at the top of the page will change.
• For significant changes, a notification may be sent to the registered email address.

Continuing to use the platform after an update means you are considered to have accepted the new policy. We recommend checking this page regularly.

11 Responsible Gaming and Privacy

dbaji is committed to monitoring your gaming behavior to promote responsible gaming. Data collected for this purpose is used solely for your protection, such as:

• Identifying unusual or harmful gaming patterns.
• Enabling self-exclusion or limit-setting features.
• Pointing you toward professional support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.